Klene Store

Some smartwatches are rated IP68, IP67, 50M, 30M, or non-waterproof. Water exposure is assessed based on the specific rating of each model.

IP68 watches advertised as swimmable may be used in fresh water only, according to manufacturer guidelines

Understand different ratings here:

IP68

• Designed to handle accidental water exposure and light swimming in fresh water (such as a pool)
• Not suitable for salt water, hot water, showers, or diving

IP67

• Can handle splashes and brief accidental contact with water
• Not suitable for swimming or submerging for long periods

50M / 30M

• These ratings do not mean you can dive to that depth
• Usually suitable for hand washing, rain, or light splashes only
• Swimming is not recommended

Non-waterproof models

• Must be kept completely dry
• Any water exposure may cause damage

🌊 Important to know

Even if a smartwatch is advertised as water resistant:

• It may only be used in fresh water (not the ocean or sea)
• Water resistance can decrease over time due to wear, drops, or impacts
• Soap, steam, heat, and pressure can damage seals

Using a smartwatch outside its rated capability is considered misuse and is not covered by returns, exchanges, or warranty.

Water damage is not covered for:

• Salt water
• Hot water, steam, baths, or saunas
• Showering or high-pressure water
• Soap, detergents, shampoo, or chemicals
• Diving or prolonged submersion
• Water exposure after impact or seal damage

Estimated delivery times:

• Johannesburg main areas: 1–2 business days
• Main centres: 2–3 business days
• Regional & outlying areas: 4–6 business days

Eastern Cape and KwaZulu-Natal deliveries may take longer due to route limitations.

✅ The warranty covers:

• Manufacturing defects
• Hardware malfunctions not caused by misuse
• Battery capacity dropping below 80% during normal use

❌ The warranty does not cover:

• Physical or accidental damage
• Water damage outside the watch’s rating
• Misuse or neglect
• Unauthorized repairs or modifications
• Normal wear and tear (scratches, cosmetic damage)
• Lost or stolen items

All return and exchange requests must be submitted within 7 days of delivery. Requests made after this period will not be accepted.

Returned items must:

• Be in original packaging
• Include all accessories, parts, and manuals
• Be unused and in resale condition
• Show no scratches, dents, cracks, stains, or signs of wear
• Have intact serial numbers and security seals (where applicable)

Items that fail inspection will be returned at the customer’s expense.