Terms of service

Terms of Service

OVERVIEW

This website is operated by Express24 Klene trading as Klene Store, an online retail business based in South Africa.

Throughout the site, the terms “we”, “us” and “our” refer to Klene Store.

Klene Store offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service, including all additional policies referenced herein such as our Shipping Policy, Refund & Return Policy, and Privacy Policy.

If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services online.

Klene Store takes responsibility for all aspects relating to transactions conducted on this website, including customer service, order fulfilment, and delivery coordination.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

You are at least the age of majority in your country or province of residence.
You will not use our products for any unlawful or unauthorized purpose.
You will not violate any applicable South African laws, including copyright or intellectual property laws.

You must not transmit viruses, malware, or destructive code through this website.

Any breach of these Terms may result in immediate termination of access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without written permission from Klene Store.

Credit card information is always encrypted during transmission over networks.

Headings used in this agreement are for convenience only and do not affect interpretation.

SECTION 3 — ACCURACY OF INFORMATION

Information provided on this website is for general informational purposes only.

We do not guarantee that website content is always accurate, complete, or current. Any reliance placed on information on this website is at your own risk.

We reserve the right to modify website content at any time without obligation to update information.

SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES

Product prices may change without notice.

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without liability.

SECTION 5 — PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

All products are subject to our Refund & Return Policy.

We make every effort to display product images and colours accurately; however, we cannot guarantee display accuracy across all devices.

We reserve the right to:

Limit product quantities
Restrict sales geographically
Discontinue products without notice

SECTION 6 — ORDER ACCURACY & BILLING

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate billing, contact, and delivery information for all purchases.

Failure to provide correct details may result in delivery delays or order cancellation.

SECTION 7 — THIRD-PARTY TOOLS

We may provide access to third-party tools or services.

These tools are provided “as is” without warranties or endorsements, and your use of them is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

This website may contain links to third-party websites.

Klene Store is not responsible for the content, policies, or practices of external websites.

SECTION 9 — USER COMMENTS & SUBMISSIONS

Any feedback, suggestions, reviews, or submissions sent to Klene Store may be used by us without restriction or compensation.

You agree not to submit unlawful, defamatory, abusive, or misleading content.

SECTION 10 — PERSONAL INFORMATION

Submission of personal information through the website is governed by our Privacy Policy.

We are committed to protecting customer information and complying with applicable data protection laws in South Africa.

SECTION 11 — ERRORS AND OMISSIONS

Occasionally, website information may contain typographical errors relating to pricing, availability, or descriptions.

We reserve the right to correct errors or cancel orders affected by inaccuracies without prior notice.

SECTION 12 — PROHIBITED USES

You may not use this website:

For unlawful purposes
To violate intellectual property rights
To distribute malicious software
To collect personal information of others
To interfere with website security or operations

Violation may result in termination of access and legal action.

SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available.”

Klene Store does not guarantee uninterrupted or error-free service.

To the fullest extent permitted by South African law, Klene Store shall not be liable for:

Indirect or consequential damages
Loss of profits or data
Delays caused by third-party service providers

Your use of the website and products is at your own risk.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Klene Store, its owners, employees, suppliers, and partners against any claims arising from your breach of these Terms or misuse of the website.